Terms and conditions

Credit card payments in favor of MOFE Estonia OÜ are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as TREKKSOFT TOUR BOOKING on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an e-mail to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

Minimum 24 hours notice of cancellation is required. No refunds will be given for any reason within 24 hours of the tour start time. Notification of cancellation is required either in person, via telephone, or via email. 100% refunds will be given if the cancellation is made outside of the 24 hour period. If the notification is received within less than 24 hours of the tour start time, we will always attempt to reschedule your tour if possible according to our business practices and the availability of our guides and tickets. However, we reserve the right to charge full price for new tour reservations if the original reservation is missed or skipped.